Food made us sick. couldn't enjoy vacation.

pleasant getaway with room for improvement

The entertainment team offered engaging activities, ensuring we were never bored during our stay. The beach access created great opportunities for relaxation, while the vibrant atmosphere of the property added to the enjoyment. I particularly loved borrowing bikes to explore nearby attractions, which deeply enriched my experience. The sea view from my room was breathtaking, making mornings truly special.

The dining options could use more variety.

The pool was inviting, but the AC in our room didn’t work well.

authentic cultural experience with lovely staff and a gorgeous beach view

Friendly staff, stunning beach backdrop.

The vibrant local culture and beautiful beach access made this trip memorable! Kayaking and exploring nearby attractions filled our days with adventure. While the dining options were a bit limited, the overall experience was enjoyable thanks to the stunning views from our King Room and the accommodating staff. Can't wait to return!

our stay at reef yucatan all inclusive & convention center was fantastic! the authentic mexican environment was vibrant, and the yucatán food was delicious. the view from our king room was breathtaking, especially with the hammock. the staff were lovely and provided excellent service, particularly from edgar, the entertainment coordinator. it’s great for a relaxing getaway.

do recommend

Good Location but Service Improvements Needed

We enjoyed the beautiful beach and clean facilities. The pool area was relaxing, but the staff could be more attentive. Dining choices lacked variety. breakfast needed more options. Recommend arriving early for the best beach chairs. Consider bringing snacks and drinks for more variety during your stay.

The pool and beach access were awesome! We loved borrowing kayaks and exploring the area. The vibrant local culture added to our experience, and we enjoyed taking bikes around nearby attractions.

Felt free to seek any assistance, no complaints whatsoever.

My stay at Reef Yucatan All Inclusive & Convention Center was a delightful experience. The hotel boasts immaculate grounds and a stunning lobby that creates a beautiful first impression. The modern rooms were well-maintained with excellent air conditioning. The staff were exceptional, always attentive and friendly, and the food was consistently good with great presentation. The pool area is large and inviting, making it perfect for relaxation.

Limited nightly entertainment options.

The hotel's gardens were lovingly tended, and the spacious lobby was beautifully decorated, making it a lovely place for leisurely strolls. The accessibility features made it easy for senior guests like myself to get around comfortably.

Better dining options would enhance the experience.

We had a memorable stay, enjoying the amazing pool and beach access, and the branding of cocktails served on the beach was a delightful touch! Although the food choices were limited, what we had was enjoyable. I'd likely return, but with adjusted expectations about dining options.